Your enterprise is the system of knowledge shared by your organization’s members. Facilities, tools, equipment, materials, and capital are only useful to the extent that your enterprise’s leaders, managers, and workers know and apply theories and methods that put these resources to work to create value in the eyes of your customers.
The people and the processes that guide their interactions are an organization’s most important assets. The sustainability and success of any enterprise is ultimately determined by participants’ shared vision, theory, aims, and methods.
